Pack item (s) into a shipping box and address the return to the address below.ģ. Please call for a Return Merchandise Authorization Number (RMA#) before returning the product. If shipping to a business address: include the company name, floor, suite number, or any other additional information. PLEASE INCLUDE ALL RELEVANT SHIPPING INFORMATION: First and last name, complete address including apartment/suite numbers. Products which are refused, delivered to an incorrect address, or unclaimed after shipment will be assessed a shipping fee. Furthermore, we DO NOT refund return shipping costs. Shipping costs will NOT be refunded for orders with the exception of damaged merchandise.
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If shipping was included in the cost of the item to offer free shipping, appropriate shipping will be deducted on the product return. Returns are only accepted within the first 30 days of purchase. Restocking fees do not apply when item is returned as defective or because incorrect product was delivered. To avoid a 15% restocking fee on consumer electronics, patio furniture, gazebos, canopies, pergolas, air conditioners, dehumidifiers, space heaters & grills, these items must be returned unused & with the original box, product packaging, accessories & parts. A 15% processing/restocking fee is charged for assembled/upholstered indoor furniture. A 15% processing/restocking fee is charged for mattresses, foundations, assembled/upholstered indoor furniture, water heaters & built-in home appliances. For any opened or used products there will be a 15% restocking fee.
Please box your return item and send it back with tracking/delivery confirmation and RMA number on the outside of the package. You may not just put a stamp on the package as it may become damaged and unusable. Products which cannot be returned in the whole original condition can NOT be returned. Please do NOT write on the product or deface any part of the item, as the return will not be accepted. We do NOT accept partial returns, thus make sure the product is complete: including retail box in good condition and all booklets and instructions. So, get ready to find and buy all your desirable products from your best-loved brands on Ubuy.Customer Service Phone Number: 1-80 If you wish to return a product you find unsatisfactory, please follow and read the procedures below.īe advised if the item(s) being returned are opened or used, they must come back in the original retail packaging with all parts included.
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